Privacy Policy

This Privacy Policy describes how A2Z NW LOGISTICS LTD ("A2Z Logistics," "we," "us," or "our") collects, processes, stores, and protects personal data when you use our website www.a2z-logistics.co.uk. We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our Site, you consent to the collection and use of your personal data in accordance with this Privacy Policy. If you do not agree, you must immediately stop using our Site.

We may collect and process the following personal data: Contact Information: Name, email address, phone number (for customer enquiries and service communications). Business & Transaction Information: Company name, job title, billing and payment details for invoicing and order fulfilment. Correspondence & Communications: Any information provided via email, phone, or web contact forms. Website Usage & Cookies: IP addresses, location data, browsing patterns, and interactions with our Site.

Cookies are small files stored on your device to enhance website functionality and personalize your experience. Types of cookies we use: - Essential Cookies: Necessary for website operation (e.g., login sessions). - Analytics Cookies: Track how visitors interact with our Site. - Functionality Cookies: Store user preferences for a customized experience. - Advertising Cookies: Enable targeted advertising and remarketing. You can reject or delete cookies via your browser settings. However, disabling cookies may affect your experience on our Site.

We process your personal data for the following lawful purposes: - To provide our logistics services (Contractual necessity) - To respond to customer enquiries (Legitimate interest) - To process transactions & payments (Contractual necessity) - To send service updates & notifications (Legitimate interest) - To improve our website & services (Legitimate interest) - To comply with legal obligations (Legal compliance) We do not sell personal data to third parties.

We implement technical and organisational measures to prevent unauthorized access, loss, or misuse of your data, including secure encryption & firewalls, restricted employee access, and regular security audits & compliance checks. We retain personal data only as long as necessary, considering legal requirements (e.g., financial records for six years) and business needs. Once retention periods expire, data is securely deleted or anonymized.

Under UK GDPR, you have the following rights regarding your personal data: - Access: Request a copy of your personal data. - Correction: Update inaccurate or incomplete data. - Erasure (Right to be Forgotten): Request data deletion under certain conditions. - Restriction: Request limited processing of your data. - Portability: Request transfer of your data to another provider. - Objection: Object to data processing (e.g., direct marketing). - Withdraw Consent: Revoke previously given consent. To exercise your rights, email us at info@a2z-logistics.co.uk.

If you have any questions or concerns about this Privacy Policy: Company Name: A TO Z NW LOGISTICS LTD | Trading As: A2Z Logistics | Registered Office: 13 Southmoor Walk, Bolton, BL3 6XH | Email: info@a2z-logistics.co.uk Data Protection Authority: If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk or 0303 123 1113.