A2Z Logistics

From A to Z, we handle Everything

Dedicated business delivery from £40.

From A to Z, we handle Everything

 

PRIVACY POLICY

A2Z LOGISTICS

Last Updated: 03 March 2025

1. INTRODUCTION

1.1 ABOUT A2Z LOGISTICS

This Privacy Policy describes how A2Z NW LOGISTICS LTD (“A2Z Logistics,” “we,” “us,” or “our”) collects, processes, stores, and protects personal data when you use our website www.a2z-logistics.co.uk.

We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. IMPORTANT NOTICE

This Privacy Policy explains:

  • What personal data we collect and why.
  • How we use your personal data.
  • Your rights regarding your personal data.
  • How we protect your data.

By using our Site, you consent to the collection and use of your personal data in accordance with this Privacy Policy. If you do not agree, you must immediately stop using our Site.

We reserve the right to update this Privacy Policy periodically. You are advised to review it frequently.

3. PERSONAL DATA WE COLLECT

3.1 DATA YOU PROVIDE TO US

We may collect and process the following personal data:

(a) Contact Information

  • Name, email address, phone number (for customer enquiries and service communications).

(b) Business & Transaction Information

  • Company name, job title, and business details (for logistics services and contracts).
  • Billing and payment details (for invoicing and order fulfilment).

(c) Correspondence & Communications

  • Any information provided via email, phone, or web contact forms.

(d) Website Usage & Cookies

  • IP addresses, location data, browsing patterns, and interactions with our Site.

4. COOKIES & TRACKING TECHNOLOGIES

4.1 WHAT ARE COOKIES?

Cookies are small files stored on your device to enhance website functionality and personalize your experience.

4.2 TYPES OF COOKIES WE USE

Cookie Type

Purpose

Essential Cookies

Necessary for website operation (e.g., login sessions).

Analytics Cookies

Track how visitors interact with our Site.

Functionality Cookies

Store user preferences for a customized experience.

Advertising Cookies

Enable targeted advertising and remarketing.

4.3 MANAGING COOKIES

You can reject or delete cookies via your browser settings. However, disabling cookies may affect your experience on our Site.

For more information, visit: www.allaboutcookies.org.

5. HOW WE USE YOUR PERSONAL DATA

We process your personal data for the following lawful purposes:

Purpose

Legal Basis

To provide our logistics services

Contractual necessity

To respond to customer enquiries

Legitimate interest

To process transactions & payments

Contractual necessity

To send service updates & notifications

Legitimate interest

To improve our website & services

Legitimate interest

To comply with legal obligations

Legal compliance

We do not sell personal data to third parties.

6. DATA SHARING & DISCLOSURE

6.1 WHO WE SHARE DATA WITH

We may share your personal data with:

  • Business partners & service providers (e.g., payment processors, logistics partners).
  • Regulatory bodies & law enforcement (if legally required).

We ensure that all third-party partners adhere to strict data protection agreements.

6.2 INTERNATIONAL DATA TRANSFERS

If we transfer data outside the UK or EEA, we ensure adequate safeguards such as:

  • UK GDPR-approved data protection clauses.
  • UK/EU-US Data Privacy Frameworks.

7. DATA SECURITY & RETENTION

7.1 HOW WE PROTECT YOUR DATA

We implement technical and organisational measures to prevent unauthorized access, loss, or misuse of your data, including:

  • Secure encryption & firewalls.
  • Restricted employee access.
  • Regular security audits & compliance checks.

7.2 DATA RETENTION POLICY

We retain personal data only as long as necessary, considering:

  • Legal requirements (e.g., financial records for six years).
  • Business needs and customer service obligations.

Once retention periods expire, data is securely deleted or anonymized.

8. YOUR DATA RIGHTS

Under UK GDPR, you have the following rights regarding your personal data:

Right

Description

Access

Request a copy of your personal data.

Correction

Update inaccurate or incomplete data.

Erasure (Right to be Forgotten)

Request data deletion under certain conditions.

Restriction

Request limited processing of your data.

Portability

Request transfer of your data to another provider.

Objection

Object to data processing (e.g., direct marketing).

Withdraw Consent

Revoke previously given consent.

To exercise your rights, email us at info@a2z-logistics.co.uk. We may request verification before processing your request.

9. THIRD-PARTY LINKS

Our Site may contain links to external websites. We are not responsible for third-party privacy practices and encourage you to review their policies separately.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect regulatory changes or service improvements. The latest version will always be available at www.a2z-logistics.co.uk.

11. CONTACT INFORMATION & COMPLAINTS

If you have any questions or concerns about this Privacy Policy, you may contact us:

11.1 DATA PROTECTION AUTHORITY

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

  • Website: www.ico.org.uk
  • Phone: 0303 123 1113
  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF